Privacy statement
PRIVACY POLICY
This web site is owned and operated by Index Books Limited.
How to contact us If you have any questions about this web site or our privacy policy, please contact us by any of the following methods:
Customer Services Department
Online Department
Index Books Limited
Garrard Way
Kettering
Northants
NN16 8TD
United Kingdom
Or send an email.
Our approach to your privacy
This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.
We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to ensure that our web site is in keeping with our customers' needs.
We do not generally disclose personal information we have collected from you through this web site to third parties. We may do so sometimes, in which case we will say so when the information is collected and you will be able to inform us that you do not want us to do this. This will not stop you enjoying the site, you can simply tell us that you are happy for us to have the information so you can take part in the activities we offer, but that you do not want us to pass that information on.
Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from users through this web site in a retrievable form.
The information we collect and how we use it
• When you subscribe to receive any of our email newsletters we ask for your email address so that we can send you the material that you want.
• On all informative emails and newsletters that we send, we give you the option to unsubscribe.
• When you purchase products online, we will need to pass on your name, address and payment details to the third parties who help us to fulfill your order.
Safe Shopping Policy for index-books.com
Shopping from index-books.com is as safe as purchasing by card in a regular department store. Our site uses the latest security measures to protect your personal information and credit or debit card details.
Protecting your Card Details
We work with a company called SECPay to process your credit and debit card payments and protect your card details. All your card details are encrypted (converted into secure code) to the maximum strength supported by your browser. When you enter your card details, you are using SECPay's secure server. Data storage on SECPay systems, and the communication between SECPay and the worldwide banking networks is regularly audited. SECPay employ sophisticated firewall technology and other security practises to ensure only legitimate access is allowed.
Personal Information
Index-books.com’s secure server software ensures that all of your personal information, such as your name and address, is also encrypted before it is transmitted over the internet. This means that it cannot be read by anyone except you and staff authorised by Index Books. As an index-books.com customer you can access your Account Details online so that you can keep track of all your purchases, and check or amend your personal details. These Account Details are password protected, again ensuring that only you and staff authorised by Index Books can access them.
We only keep the personal information you submit for these purposes until we have made use of it in these ways.
Cookies
We use cookies on this web site. Cookies are small files that we transfer to your computer's hard drive through your web browser. They enable us to recognize your web browser. In effect, cookies tell us when you have visited our site and where you have been, but they do not identify you personally. We use cookies to see how often people visit our site and what they look at. This helps us to know what parts of the site are popular - what people are interested in - so we can make sure we have more interesting material on the site in future. We also use cookies to make it easier for you to get around our site. If you don't want us to be able to do this, your browser's help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie. If you choose to disable or filter the cookies we use, it may mean that the site's functions do not work as intended.
Aggregate Information
We track the following information on this site anonymously, or as 'aggregate' data: users' ISP's, the domain names of the pages from which users come to our site, users' browsers and operating systems.
This web site is owned and operated by Index Books Limited.
How to contact us If you have any questions about this web site or our privacy policy, please contact us by any of the following methods:
Customer Services Department
Online Department
Index Books Limited
Garrard Way
Kettering
Northants
NN16 8TD
United Kingdom
Or send an email.
Our approach to your privacy
This Privacy Policy is designed to give you useful information about your rights and the way we collect and use personal information.
We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to ensure that our web site is in keeping with our customers' needs.
We do not generally disclose personal information we have collected from you through this web site to third parties. We may do so sometimes, in which case we will say so when the information is collected and you will be able to inform us that you do not want us to do this. This will not stop you enjoying the site, you can simply tell us that you are happy for us to have the information so you can take part in the activities we offer, but that you do not want us to pass that information on.
Besides what we describe in this Privacy Policy, we do not maintain any personal information obtained from users through this web site in a retrievable form.
The information we collect and how we use it
• When you subscribe to receive any of our email newsletters we ask for your email address so that we can send you the material that you want.
• On all informative emails and newsletters that we send, we give you the option to unsubscribe.
• When you purchase products online, we will need to pass on your name, address and payment details to the third parties who help us to fulfill your order.
Safe Shopping Policy for index-books.com
Shopping from index-books.com is as safe as purchasing by card in a regular department store. Our site uses the latest security measures to protect your personal information and credit or debit card details.
Protecting your Card Details
We work with a company called SECPay to process your credit and debit card payments and protect your card details. All your card details are encrypted (converted into secure code) to the maximum strength supported by your browser. When you enter your card details, you are using SECPay's secure server. Data storage on SECPay systems, and the communication between SECPay and the worldwide banking networks is regularly audited. SECPay employ sophisticated firewall technology and other security practises to ensure only legitimate access is allowed.
Personal Information
Index-books.com’s secure server software ensures that all of your personal information, such as your name and address, is also encrypted before it is transmitted over the internet. This means that it cannot be read by anyone except you and staff authorised by Index Books. As an index-books.com customer you can access your Account Details online so that you can keep track of all your purchases, and check or amend your personal details. These Account Details are password protected, again ensuring that only you and staff authorised by Index Books can access them.
We only keep the personal information you submit for these purposes until we have made use of it in these ways.
Cookies
We use cookies on this web site. Cookies are small files that we transfer to your computer's hard drive through your web browser. They enable us to recognize your web browser. In effect, cookies tell us when you have visited our site and where you have been, but they do not identify you personally. We use cookies to see how often people visit our site and what they look at. This helps us to know what parts of the site are popular - what people are interested in - so we can make sure we have more interesting material on the site in future. We also use cookies to make it easier for you to get around our site. If you don't want us to be able to do this, your browser's help section should be able to tell you how you can disable or filter cookies and how to arrange for your browser to tell you when you've been sent a new cookie. If you choose to disable or filter the cookies we use, it may mean that the site's functions do not work as intended.
Aggregate Information
We track the following information on this site anonymously, or as 'aggregate' data: users' ISP's, the domain names of the pages from which users come to our site, users' browsers and operating systems.
